How can we help?

Find comprehensive answers to common questions about our professional domestic staffing and management services.

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For Employers
How does the vetting process work?

Our rigorous vetting process includes multi-level background checks, global criminal record screening, professional reference verification, and in-depth behavioral interviews. We ensure every candidate meets our high standards for safety, reliability, and technical expertise.

How do I initiate a placement?

Simply register as an employer and submit your specific requirements via our secure portal. Our elite matching algorithms and dedicated placement specialists will immediately curate a shortlist of qualified professionals tailored specifically to your household's unique needs.

Can I contact a domestic manager directly?

To ensure privacy, security, and a streamlined process, all initial contact is facilitated through our platform. Once a mutually agreeable match is identified and contracts are established, direct communication channels will be opened.

What happens if a placement doesn't work out?

We offer a robust replacement guarantee for select placement tiers. If a domestic manager does not meet your expectations within the probationary period, we will fast-track a complimentary replacement search using your updated feedback to ensure the perfect fit.

For Domestic Managers
What training do managers receive?

My Domestic Manager provides mandatory and optional continuing education modules covering modern household management software, advanced culinary safety, discreet communication protocols, emergency first-aid, and internationally recognized service etiquette.

What are the requirements to join the agency?

Candidates must possess a minimum of three years of provable experience in premium or luxury household environments, exceptional references, a clean criminal record, and a commitment to maintaining absolute confidentiality and professionalism.

Do I have to pay a fee to find a placement?

No, there are absolutely no placement fees for our candidates. Our services are entirely employer-funded. We are dedicated to advocating for your career and securing placements that align entirely with your skills and compensation expectations.

Still have questions?

Our dedicated support team is available 24/7 to help you with any inquiries regarding our services.